SMS Text Notification Opt-In
Interstate Security Inc sends one-way text messages to keep you informed about your security service. Use this form to provide your cellphone number and choose the notifications you want to receive.
How You Opt In
Consumers opt in to receive text messages from Interstate Security Inc by checking a consent checkbox on a web form inside the Client Hub customer portal. To opt in, a customer:
- Logs in to their Client Hub account at the Interstate Client Hub.
- Opens the Account page and selects the Text Notifications tab.
- Enters their cellphone number in the "Cellphone Number" field.
- Turns on one or more notification toggles (Appointment Reminders, Technician On The Way, Documents, Overdue Notices).
- Checks the consent checkbox and saves their preferences.
The exact consent wording the customer sees on the form is:
"I agree to receive text messages from Interstate Security Inc at the cellphone number provided above. I understand that message and data rates may apply, that I can reply STOP to opt out or HELP for help, and that consent is not a condition of purchase."
A customer can opt out at any time by replying STOP to any message or by turning off SMS notifications in their Client Hub account.
SMS Disclosures
- By checking the consent box below and providing your cellphone number, you agree to receive recurring automated text messages from Interstate Security Incabout your service, including appointment reminders, technician arrival updates, document links, and billing notices.
- Message and data rates may apply. Message frequency varies based on your account activity.
- You can opt out at any time by replying STOP to any message, or by turning off SMS notifications in your Client Hub account. Reply HELP for help.
- Consent to receive text messages is not a condition of purchase.
- We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
- For our full policies, see our Privacy Policy and Terms & Conditions.
Text Notifications
These are one-way text messages. Replies are not monitored, but you can reply STOP at any time to opt out or HELP for help. Choose which notifications you'd like to receive below. Your number and choices are tied to your login and apply across all your sites.
Enter the cellphone where you want to receive text notifications.
Notification Preferences
Appointment Reminders
Receive a text 24 hours before your scheduled appointment.
Technician On The Way
Receive a text when your technician is heading to your site, including their name and ETA.
Documents
Receive text links to quotes, invoices, completed service tickets, and contracts to sign.
Overdue Notices
Receive a text when your account has an overdue balance.